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Please review our Policies before booking your appointment.
CANCELLATIONS
We require a minimum of a 24-hour notice to cancel or reschedule appointments. (Our preference is 48 hours so we have time to accommodate other guests who are waiting for appointments.) Guests that cancel or reschedule without a 24-hour notice will be required to pay 50% of the service fee. We will not schedule future appointments until the 50% service fee has been paid.
NO SHOW – NO NOTICE
Not showing up for a scheduled appointment and doing so without notice, disrupts our business and prevents our staff from accommodating other customers. When someone does not show up, has given no notice or does not cancel with at least 24-hour notice, we lose the opportunity to take care of guests that are waiting for appointments. No Show – No Notice Appointments will be charged 100% of the service fee(s) for any missed appointments prior to rescheduling another appointment.